About Us/History

The Community Crisis Center, located in Elgin, Illinois, was founded in 1975 by a group of dedicated volunteers to meet the needs of individuals and families in crisis. One week after opening, the staff encountered a battered woman. What began as frustration and a lack of options for that woman resulted in a new direction and commitment for the agency. Employees provide comprehensive services to individuals and families in crisis due to domestic violence, sexual assault, or economic/ financial difficulties. The Crisis Center is one of the oldest domestic violence shelters in the state and was instrumental in organizing both the Illinois and National Coalition Against Domestic Violence. The mission of the Community Crisis Center is to provide Safety, Hope, Advocacy, Respite and Education for those impacted by crisis and violence in the Fox Valley Region and Illinois.

From 1975 to 1987, the Crisis Center was located in an historic Victorian Elgin home, which sheltered 14 people each night. By the mid 1980’s, a growing need for additional services and space forced the agency to seek a larger facility. In October 1987 the Community Crisis Center moved into the former Franklin Elementary School in Elgin’s Gifford Park neighborhood. Our 4-story, 20,000 square foot edifice built in 1891 is now home to 62 employees who provide services 24-hours a day, 7 days a week.

Services include a 24-hour crisis hotline and information and referral; emergency temporary shelter for 40 women and children who are homeless due to domestic violence or financial crisis; individual and group counseling; medical, legal and welfare advocacy; financial assistance to abate homelessness; emergency food pantry; batterers’ intervention program; transitional living program; a distinct children’s program; and community education. The Community Crisis Center service area includes northern Kane County from St. Charles to the northern edge of the county and far northwest suburban Cook County; there are no service area limits for domestic violence victims.

During FY 2015 (July 1, 2014 - June 30, 2015), 5,432 adults (1,469 male and 3,541 female) and 460 children received 38,859 hours of service. 275 women and 201 children spent 9,195 nights in our emergency shelter. 1,402 individuals received 11,425 hours of service from the Domestic violence Program and 601 individuals received 2,443 hours from the Sexual Assault Program. The Economic Crisis Program assisted 3,297 individuals with a variety of services that included: 1,461 households received 25,546 emergency meals; 411 households received 1,070 coats; 742 families received 33,193 diapers; 46 families were referred to Elgin Lions Club for 56 pairs of glasses; 574 individuals requested and received assistance with transportation needs that included bus passes, train tickets, gas cards and car repairs; 7 households received utility assistance and 42 households received mortgage or rental assistance to abate homelessness. All services, except the Abuse Intervention Program, are provided at no cost.